Treetopix Shop Sales Policy

1. General Information:

  • Pricing: Prices listed on our website are subject to change without notice. We strive to keep our pricing accurate and up-to-date. All sales are final once the transaction is completed at the listed price.
  • Sales and Promotions: From time to time, we may offer sales, discounts, or promotions on our products. These promotions are subject to their own terms and conditions, which will be clearly stated on our website or in promotional materials.

2. Orders and Payments:

  • Order Confirmation: After placing an order, you will receive an email confirmation detailing the items purchased, shipping information, and the total amount charged. Please review this confirmation and contact us immediately if there are any discrepancies.
  • Payment Methods: We accept various payment methods, including credit/debit cards and other electronic payment options. All payments must be completed in full before an order is processed and shipped.

3. Shipping and Handling:

  • Processing Time: Orders are typically processed within 1-3 business days. Shipping times may vary depending on your location and the shipping method selected.
  • Shipping Fees: Shipping fees are calculated based on the shipping method and destination. Any applicable shipping fees will be added to your order total during checkout.

4. Returns and Exchanges:

  • Return Policy: Our refund and return policy outlines the conditions under which returns and exchanges are accepted. Please refer to our Refund and Return Policy for detailed information.
  • Exchanges: If you wish to exchange an item, please contact our customer service team for assistance. Exchanges are subject to availability and may require you to place a new order.

5. Cancellations:

  • Order Cancellation: Orders can only be canceled if they have not yet been processed or shipped. To cancel an order, please contact our customer service team as soon as possible. Once an order is in processing or has been shipped, it cannot be canceled.

6. Contact Us:

  • Customer Service: For any questions or concerns about your order, sales promotions, or our sale policy, please reach out to us at inf@treetopix.com or call +1 642-357-8749.

Address:

8376 SW 154th Ave,
Beaverton, OR 97007,
USA

We appreciate your business and are committed to providing you with excellent products and services. Thank you for shopping with us!